How long do Marshmallows last?

Each marshmallow is individually wrapped for the ultimate freshness. If left in the unopened package our marshmallows will last for 3-4 weeks.

How should I store my marshmallows?

Marshmallows can be stored at room temperature. Just keep them out of the direct sun!

Can I Freeze my Marshmallows?

Yes. Our marshmallows can be frozen for up to 6 months.

Can you make Marshmallows Sugar Free?

We at SHMUSH aim to be as inclusive as possible when planning our marshmallow menu. Unfortunately sugar free is not possible.

I saw vegan marshmallows in your booth, why can't I buy them online?

At this time we are only offering our vegan marshmallows for sale at our booth.

Are your marshmallows gluten-free?

Our marshmallow base is gluten-free but many of our marshmallows contain additional ingredients that may contain gluten. Please read the ingredients and reach out if you have any additional questions.

Are your marshmallows Kosher/Halal?

The gelatin we use is Knox brand. It is beef and is labeled as kosher. Most of our marshmallows are kosher and halal. We are not a kosher kitchen. Please message us if you have any questions regarding ingredients.

What allergens do your marshmallows contain?

Our marshmallows may include the following ingredients: soy, dairy, peanuts, tree nuts. Our exquipment is cleaned thoroughly between every batch and we do our best to prevent cross contamination. Please read the ingredients carefully and message us if you have any specific concerns not discussed here.

What type of food dyes do you use?

The brand of food coloring we use is Americolor.

How do you ship your marshmallows?

Your order will be packed and wrapped in thermal bubble wrap to protect them during shipping.

Do you ship internationally?

Stay Tuned

Is it too hot to ship marshmallows?

As long as the marshmallows stay out of the direct sun, they ship very well. We have added a sticker to the packaging requesting that they are treated with care and left in a shaded spot. We do recommend you keep an eye on your tracking number so they do not sit outside for too long.

I've placed an order, what now?

If we have your order in stock, we will ship out within 48 hours of receiving your order. If we do not have your marshmallows in stock, we will send you a message with an estimated date. We try to fill our orders as quickly as possible.

I need to change or cancel an order

If your order has not yet shipped, we will do our best to accommodate any changes you may need to make. Orders that have not shipped can be cancelled and the payment will be refunded to the original payment method.

Do you accept returns?

Because marshmallows are a perishable food item, we do not accept returns.

My marshmallows were damaged in shipping!

Oh no! If you marshmallows are damaged in shipping we will gladly replace them with the same item.

Do you offer wholesale prices?

Stay Tuned

Can I special order vegan marshmallows?

Please message us to discuss availability.

I don't see a flavor I want, do you accept custom orders?

Absolutely! We can make pretty much anything! We can add flavors, colors and other add ins to make your marshmallow dreams reality! Minimum order for a custom flavor is 16 of our standard size marshmallows.

Can you make marshmallows from my favorite beer/soda/juice?

100%! We can make marshmallows from most liquids.

Do you do weddings/birthday parties/baby showers?

You bet! Check out our bulk pricing page to place an order or message us to discuss options.

I've paid for my custom order and I changed my mind, can I cancel my order?

As long as your order has not been made, you can make changes or cancel. Once the order has been made it cannot be changed or cancelled. Custom orders that have been made are not eligible for refunds.

Do you have a brick and mortar store I can visit?

We do not have a store (just yet) but you can find us at a number of markets and events in Central Florida. We post our locations here on our website as well and Facebook and Instagram.

Where can I buy your marshmallows in person?

Follow us to see where we are going to be! We are based out of Plant City, FL and stick mostly to the Central Florida and the Tampa Bay area.

I'm an event promoter, how do I get Shmush at my event?

Message us! We are always looking for new events.

Who draws the Marshies?

The original Marshie characters were drawn by @Maff_Bugg

Where can I get coloring sheets?

Coloring sheets are always FREE at the Shmush booth. Additionally, you can download any of our past coloring sheets HERE

I want a shirt/hoodie? How can I order one?

Stay Tuned

Who are the Marshies?

The Marshies are all cartoon versions of our delicious marshmallows. The original Marshies are the first menu items Shmush offered. Strawberry Birthday Cake, Cacao Kapow, Key Lime Pie, Churro, Memphis Mafia and Cookies and Cream. They are all still on our menu today!

What is the Big S'more?

The Big S'more is the giant banner that hangs on our booth. If you take a picture with the Big S'more and share it to social media, you get a FREE vanilla marshmallow!